Privacy Policy



Last Updated: Feb 3, 2016

This privacy policy (“Policy”) describes how ClusterHQ Inc (“ClusterHQ”) collects, uses and shares personal information of users that access and use the website available at (the “Site”) and/or the services and resources available via the Site (the “Services”). By accessing our Site, you agree to the terms of this Policy and you expressly consent to the collection, use and disclosure of your personal information in accordance with this Policy. For the purposes of this Policy, “personal information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your personal information; Anonymous Data does not, by itself or in combination with other data that, alone, would be anonymous, permit the identification of individual persons.


We get information about you in a range of ways.


We may log information using small data files stored on your hard drive by a website (“Cookies”). We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs. All Cookies, and the third party analytics cookies described below, persist indefinitely or until deleted.

We currently use the following cookies:

You have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our site.

You can set your cookie preferences by changing your browser settings so that cookies from this site cannot be placed on your computer or mobile device. In order to do this, follow the instructions provided by your browser (usually located within the “help” “tools” or “Edit” facility).

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit:


We use your personal information as follows:

We reserve the right to use Anonymous Data for any reason at any time.


We may share personal information as follows:

We may also share Anonymous Data with others for their own uses.


Our marketing emails tell you how to “opt-out” of future commercial messages. If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your account and our business dealings with you or your company.

You may send requests about modifying or deleting your personal information to our Contact Information below.

You can typically remove and reject Cookies from our Site with your browser settings. Many browsers are set to accept Cookies until you change your settings. If you remove or reject our Cookies, certain features and functions of our Site and Services may not work for you.

A Note About Children. We do not intentionally gather personal information from visitors who are under the age of 13. If a child under 13 submits personal information to ClusterHQ and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us at [email protected]

CONTACT INFORMATION. We welcome your comments or questions about this privacy policy. You may also contact us at our address:

ClusterHQ Inc

1550 Bryant Street

San Francisco, CA 94103

Attn: Legal Department

[email protected]

CHANGES TO THIS PRIVACY POLICY. We may change this privacy policy. If we make any changes, we will change the Last Updated date above.


Who is the data controller? For the purpose of any legislation or binding local regulations implementing the provisions of Directive 95/46/EC of the European Parliament (the “EU Directive”), the data controller of your Personal Data (as defined below) is ClusterHQ LTD.

Personal Data” extends the definition of “personal information” (as outlined above), to include any information by which you can actually be identified or could be identifiable, whether simply from that information alone, or in combination with any other information which is in our control and includes personal data as defined in the EU Directive. Each reference to personal information in this privacy policy shall, for users based in the European Economic Area (the “EEA”), be read as references to Personal Data.

We may store and process your data outside the EEA. The data, including Personal Data, that we collect from you may be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, setting up and managing your account and the provision of support services. By checking the tick box at, you agree to this transfer, storing or processing. ClusterHQ will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Your rights. You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at [email protected]

Links to other sites. The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information. The EU Directive gives you the right to access information we hold about you. If you do wish to request access to the information we hold about you in accordance with the EU Directive, this access request may be subject to a fee of US $10 to meet our reasonable costs in providing you with details of the information we hold about you. If you wish to make such a request, please contact [email protected]